Lead Product Manager, Safety
Hinge is the dating app designed to be deleted
In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.
About the Role
As the Lead Product Manager, Safety you will spearhead the development of features aimed at educating and empowering our community. In this crucial role, you'll be a key driver of our user-facing safety strategy. You'll work cross-functionally with engineers, designers, data scientists, and our Trust & Safety operations partners to translate user needs into innovative solutions that promote positive behaviors and deter bad actors. You will collaborate with a team of talented product managers, fostering a culture of discipline excellence by sharing best practices and staying ahead of emerging trends in online safety.
Responsibilities
- Product Strategy: Develop and execute a product strategy for user-facing safety initiatives in alignment with the Hinge T&S and company goals.
- Feature Development and Iteration: Collaborate with design, research, engineering and data teams to define, prioritize, and deliver technical solutions and features that reduce experiences of harm on Hinge. Iterate on the existing safety feature set.
- Roadmap Planning: Create and maintain a clear product roadmap, regularly communicating updates to stakeholders.
- Cross-functional Collaboration: Work closely with customer support, operations, compliance, legal, privacy, and other stakeholder groups to create the best solutions to user problems.
- Data Analysis: Use data to understand performance of features, and make data-driven go/no-go decisions.
- Compliance Readiness: Understand the compliance landscape and develop innovative solutions to satisfy regulatory requirements, while maintaining a delightful user experience.
- Vendor Assessment and Procurement: Create a framework for choosing technology partnerships and implement integrations with the state-of-the-art platforms to support compliance goals.
What We're Looking For
- 8+ years experience as a product manager in consumer products.
- Bachelor's degree in a related field (Computer Science, Business, etc.).
- Proven track record of leading successful product initiatives in a fast-paced, dynamic environment, specifically related to user safety.
- Deep understanding of online safety best practices and emerging threats in the dating app space.
- User-centric mindset with a passion for creating a safe and inclusive online dating experience.
- Strong technical background with a good understanding of software development and integrations.
- Strong analytical skills with the ability to leverage data to identify user pain points, measure feature effectiveness, and inform product decisions.
- Effective communication and collaboration skills to work effectively with cross-functional teams (engineering, design, data science, Trust & Safety) and stakeholders at all levels.
- Ability to thrive in a fast-paced, dynamic environment.
- Passion for contributing to a safer dating experience and increasing the feelings of trust amongst our community.
Salary Range
$197,500.00 - $237,000.00 per year salary
Diversity inspires innovation.
Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
Diversity inspires innovation.
Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
Building the research team from 1 to 10+! Integrating research into the DNA of how we deeply understand, empathize, and build for user experiences has given me tremendous fulfillment.
Emily Hittner
VP of Research
Do your best work, live your best life
A call to get to know each other.
Transparency, candor and humility allow us to focus on delivering outstanding results without getting distracted by ego, gossip or politics.
The skills interview.
Breakthroughs require our willingness to take risks. We strive toward audacious goals, expecting and persevering through setbacks and failures along the way.
The narrative interview.
We remember we’re all human beings first. We keep in mind who we’re serving. We listen humbly and openly. We speak and act with kindness and care. We practice radical inclusion.
The culture interview.
We remember we’re all human beings first. We keep in mind who we’re serving. We listen humbly and openly. We speak and act with kindness and care. We practice radical inclusion.
Making an offer.
We remember we’re all human beings first. We keep in mind who we’re serving. We listen humbly and openly. We speak and act with kindness and care. We practice radical inclusion.
What you’ll love about our New York office.
We believe in the power of in-person connection. For full-time and hybrid employees, Hinge HQ is a place to collaborate and get to know each other.
Catered Lunches
Commuter Benefits
All-Gender Restrooms
Nursing & Wellness Rooms
Do you think we’d click?
If you’re passionate about inspiring intimate connections, join us.
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Apply for this roleDiversity inspires innovation.
Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.