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Product

Contract

Conversation Designer / Content Designer (Contract to Hire)

New York, New York

hybrid

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role



We are looking for a Conversation Designer who can help define a voice product experience. You’ll shape how users feel supported, understood, and ready to move forward at their own pace. You’ll design conversations, prompts for LLMs, and product copy that help people feel recognized, safe, and encouraged to be vulnerable.

This is a temp/contract position (estimated 40 hours a week on a W2) with the potential for converting to full-time.

Responsibilities

  • Write dialogue and prompts that handle vulnerable and emotionally charged moments with care, helping people feel safe enough to open up.
  • Create training transcripts and curated dialogues to fine-tune AI models.
  • Evaluate and refine LLM outputs - reviewing AI-generated responses, spotting where they miss emotional nuance, and iterating to improve empathy, safety, and clarity.
  • Craft in-product language across UI, onboarding, notifications, and storytelling touchpoints - ensuring every word builds trust.
  • Partner with design, research, and engineering to shape AI-first experiences that are intuitive and emotionally resonant.
  • Evolve the Hinge voice - balancing wisdom and warmth, clarity and compassion, across all touchpoints.
  • Bring insights from psychology, behavioral science, and matchmaking into conversation frameworks to ground emotional resonance in research.

What We're Looking For

  • A strong writer with an ear for dialogue — you can capture how people really talk, and you can write voices beyond your own.
  • Experienced in content design, conversation design, or UX writing (4+ years), ideally with exposure to AI or dialogue systems.
  • Skilled at creating dialogue datasets and training data for AI models, with experience evaluating and refining LLM outputs.
  • Empathetic and research-driven — curious about psychology, relationships, and how words affect feelings as much as behavior.
  • Comfortable writing for personal, sometimes hard moments — from self-doubt to hope, from vulnerability to confidence.
  • Able to move between poetic and precise, adapting tone to meet the emotional weight of the moment.
  • Thrives in ambiguity and early-stage product work where language, design, and AI co-create the experience.
  • Collaborative across disciplines, but confident leading independent writing and iteration.

Salary Range

$47.00 - $57.00 per hour wage

Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

Diversity inspires innovation.

Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

Something about the Engineering team nobody knows...

We're really good at Laser Tag. We've played twice now and we're very impressive. What I love about our team is that we always make space to celebrate and support each other in and out of work.

A photo of Sarah Reneau, Senior UX Research Manager at Hinge

Sarah Reneau

Senior UX Research Manager

Full-Time & Hybrid Employees

What you’ll love about our New York office.

We believe in the power of in-person connection. For full-time and hybrid employees, Hinge HQ is a place to collaborate and get to know each other.

Catered Lunches

Commuter Benefits

All-Gender Restrooms

Nursing & Wellness Rooms

Get outside and play bocce ball on the terrace in your down time.

Join our Team

Do you think we’d click?

If you’re passionate about inspiring intimate connections, join us.

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Frequently Asked Questions

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