How Prompt Feedback Helps You Get Unstuck While Keeping Your Voice

We’ve heard from daters that one of the most challenging parts of creating a profile is knowing how to respond to Prompts – with nearly 40% of Hinge users saying they find it very difficult to navigate this. This is why we built Prompt Feedback to assist you in expressing yourself. Prompt Feedback looks at your Prompt responses and provides suggestions for expressing yourself more fully, with the goal of ultimately getting you out on great dates.

Built from start to finish with three principles in mind – Transparency, Authenticity, and Equity – we want to help ensure that all daters can be true to who they are while receiving tips on how to share more of themselves.

How Does Prompt Feedback Work
Some daters feel like less is more when responding to Prompts, and that short and sweet answers show who they are. In fact, many Prompt responses on Hinge are only one word. While saying less might feel like it invites an opportunity for conversation, it can actually make your profile sound like everyone else’s and make it harder for others to connect with you. This can leave people unsure about who you are and if you would be excited to be someone they would want to meet.

How Our Principles Shaped the Feature
Transparency: Prompt Feedback only reacts to what you’ve already written and serves as a friendly nudge to help you better express yourself. It may ask you to share more vivid details or to make a small tonal tweak. Additionally, you choose whether to actually incorporate the suggestions. This delicate balance was the result of extensive testing with users and continuous evaluation.

Authenticity: We designed the nudge to amplify your true voice – favoring light, encouraging feedback with no auto-rewrites. Everyone writes differently – some brief and dry, some chatty, or some private by default – so it’s key to us that your personality isn’t stifled and you own your messaging. 

Equity: Our backgrounds and identities influence how we show up and communicate with others, including our humor, niche references, and cultural idioms. From testing to launch, we continue to analyze the guidance we give against a wide mix of expression styles and tones to make sure that safety is prioritized and that no one style is favored.

While our early internal prototypes might have over-explained, softened a joke, or nudged you to “add more” when understatement was the point, we continued to tune our nudges to help ensure they support who you authentically are. This includes holding back on feedback when humor or cultural references are part of your story. When you have feedback on our suggestions, you can tap the thumbs-up or thumbs-down symbol. It’s important to us that we continuously learn and iterate to ensure Prompt Feedback works well for each person. 

How to Make the Most of Prompt Feedback
Give Prompt Feedback a try by writing one honest sentence that your friends would say feels true to you and see what the nudge suggests. If you like the nudge, add a specific detail that you might want to talk about on a first date. If a suggestion doesn’t fit what you would want to share, skip it. The feature is there to explore your voice, not replace it. 

As the dating app designed to be deleted, we want you to have an experience that feels personal and supportive. Over time, these small changes help show more of the person your community knows, and the person we know is worth meeting for who they authentically are.

Acknowledgements
We would like to thank Mitch LaPoff, Aaron Chai, Courtney Lett, and Ian Kwok for spearheading the development of this feature. Many thanks to Rachel Vanderbilt, Devin Goodsell, Nora Lutz, David O’Donnell, Jarryd Boyd, Tamika Young, Lisa Detig, and Elissa McCool for their thought leadership in responsible AI and contributions towards writing this post.