Senior Product Designer, Trust & Safety
Hinge is the dating app designed to be deleted
In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.
About the Role
Join Hinge's Trust & Safety team as a Product Designer and shape the future of safe dating. You'll tackle complex operational workflows while designing intuitive and efficient web-based internal tools that empower our global T&S teams to safeguard daters. This is a unique chance to significantly impact user safety and agent experience, lead the design vision for a unified tooling platform, and uphold Hinge’s commitment to safety. If designing for operational complexity, building impactful systems, and driving meaningful outcomes excites you, this role is for you.
Responsibilities
- Lead the end-to-end design process—from discovery and ideation to prototyping, testing, and final specs—on features and enhancements across our T&S internal tools suite
- Partner with Research to plan user research, synthesize findings, and validate design solutions (e.g., interviews, contextual inquiry, usability testing)
- Translate research, operational requirements, and policies into clear user flows, wireframes, journey maps, and high-fidelity prototypes
- Design efficient interfaces for high-volume workflows, data-heavy analysis, and critical decision-making
- Collaborate closely with Product, Engineering, Operations, Policy, Data Science, and Legal throughout the development lifecycle
- Help establish a design system and component library for Internal Tools
- Advocate for the needs of internal users and influence product prioritization
- Leverage tool usage data and qualitative feedback to identify improvements and track design impact
- Partner with adjacent designers across T&S to align on shared patterns and collaborate on key initiatives
- Own and drive the design roadmap for the Internal Tools workstream
What We're Looking For
- 5+ years of experience delivering end-to-end product design (UX/UI) for complex web applications
- A portfolio that showcases systems thinking, user-centered design, and iterative improvement in internal tools, enterprise software, or other web-based applications.
- Experience partnering with Research to inform and validate design decisions
- Strong collaboration with Product and Engineering in agile environments
- Comfortable facilitating collaborative workshops (e.g., journey mapping, design sprints)
- Core Design Proficiency: Expertise across the product design lifecycle: research synthesis, IA, interaction design, visual design, prototyping, and usability testing
- Complex Problem Solving: Ability to solve complex operational problems with elegant and efficient solutions
- Tooling: Proficiency in Figma and other modern design/prototyping tools
- Communication & Collaboration: Strong communication and stakeholder management skills
- Visual Craft & Design Systems: Detail-oriented visual craft and familiarity with developing re-usable UI components and other design systems elements.
- Mindset: Empathetic, adaptable, and comfortable with ambiguity
Bonus Skills
- Experience building, contributing to or maintaining design systems
- Familiarity with Trust & Safety tooling (e.g., moderation, fraud detection, policy enforcement)
- Direct professional experience designing tools specifically within the Trust & Safety domain (e.g., content moderation, policy enforcement, investigations, fraud/risk detection).
Salary Range
$159,500.00 - $191,500.00 per year salary
Diversity inspires innovation.
Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
Diversity inspires innovation.
Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
We're really good at Laser Tag. We've played twice now and we're very impressive. What I love about our team is that we always make space to celebrate and support each other in and out of work.
Sarah Reneau
Senior UX Research Manager
Do your best work, live your best life
A call to get to know each other.
Transparency, candor and humility allow us to focus on delivering outstanding results without getting distracted by ego, gossip or politics.
The skills interview.
Breakthroughs require our willingness to take risks. We strive toward audacious goals, expecting and persevering through setbacks and failures along the way.
The narrative interview.
We remember we’re all human beings first. We keep in mind who we’re serving. We listen humbly and openly. We speak and act with kindness and care. We practice radical inclusion.
The culture interview.
We remember we’re all human beings first. We keep in mind who we’re serving. We listen humbly and openly. We speak and act with kindness and care. We practice radical inclusion.
Making an offer.
We remember we’re all human beings first. We keep in mind who we’re serving. We listen humbly and openly. We speak and act with kindness and care. We practice radical inclusion.
What you’ll love about our New York office.
We believe in the power of in-person connection. For full-time and hybrid employees, Hinge HQ is a place to collaborate and get to know each other.
Catered Lunches
Commuter Benefits
All-Gender Restrooms
Nursing & Wellness Rooms
Do you think we’d click?
If you’re passionate about inspiring intimate connections, join us.
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Apply for this roleDiversity inspires innovation.
Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.