Product
•
Full-time
Senior Content Designer, Trust & Safety
New York, New York
•
hybrid
Hinge is the dating app designed to be deleted
In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.
About the Role
Join Hinge’s Trust & Safety group as a Senior Content Designer to drive impactful work across some of Hinge’s most strategic and sensitive product areas. We’re looking for a content designer who thrives in complex, nuanced spaces and brings clarity, empathy, and precision to every interaction. This role is for someone passionate about using language to build trust, reduce harm, and empower people to make meaningful connections with confidence, helping to create a less lonely world.
You’ll lead content design in this space and partner closely with Product, Design, Engineering, Policy, and Research teams to shape how safety is communicated and experienced across Hinge. From prevention and education to reporting and resolution, you’ll design and deliver product flows, in-app messaging, and content frameworks that make experiences clear, consistent, and accessible. In this role, you’ll help Hinge set the standard for safe, human-centered dating experiences.
Responsibilities
- Lead content design for key Trust & Safety initiatives from discovery through launch, delivering flows, naming, education, and in-app messaging.
- Translate complex concepts into approachable, trustworthy language and interaction patterns, partnering with policy and legal teams to ensure language is clear, inclusive, and compliant.
- Develop, maintain, and evolve content frameworks, taxonomies, reusable patterns, and standards to enable velocity without compromising quality or consistency across safety touchpoints.
- Conduct content audits and test messaging to validate comprehension, tone, and clarity across experiences.
- Work side-by-side with Product, Design, Engineering, Policy, and Research to align strategy and execution.
- Contribute to design critiques, content reviews, and research synthesis to improve content quality and user understanding.
- Communicate design intent and content rationale clearly, connecting decisions to user needs and product goals.
- Contribute to the evolution of Hinge’s voice and tone frameworks for safety and integrity, balancing empathy, clarity, and accountability in how we talk about safety, privacy, and trust.
- Use a systems thinking approach to identify opportunities to improve and scale consistent, transparent communication across product surfaces.
- Model thoughtful, user-centered content design grounded in clarity and purpose; provide thoughtful feedback; and contribute to a collaborative, curious, and high-craft design culture.
What We're Looking For
- 5+ years of experience in content design, UX writing, or related fields.
- Experience designing for complex or sensitive product spaces such as safety, privacy, or identity.
- Experience using generative AI to drive ideation and developing user-facing LLM content.Ability to structure and simplify ambiguous or evolving problem areas.
- Expert writing and editing skills—able to make complex ideas feel simple, empathetic, and human.
- Demonstrated systems thinking: connecting language, frameworks, and design systems to shape cohesive experiences.
- Knowledge of accessibility, localization, and inclusive content design practices.
- Experience using research and data to inform and iterate on content decisions.
- Excellent communication and collaboration skills, with a calm, solutions-oriented approach.
- Content Craft: Expert execution across the content design lifecycle—from UX writing and information architecture to testing and iteration. Brings precision, empathy, and clarity to every experience.
- Systems Thinking: Designs scalable frameworks and content patterns that create consistency and quality across multiple surfaces and product areas.
- Complex Problem Solving: Navigates nuanced, high-trust spaces with creativity and rigor. Balances empathy, clarity, and compliance to craft responsible solutions that protect and empower users.
- Cross-Functional Influence: Builds alignment and momentum across teams through clear communication, sound judgment, and a pragmatic approach to collaboration.
- Adaptability & Focus: Thrives in dynamic environments—responding to change with composure, curiosity, and a steady focus on impact.
- Experience designing for Trust & Safety, privacy, identity, or moderation contexts.
- Background in social, community, or dating products.
- Familiarity with trauma-informed or behavioral design principles.
- Experience designing for global audiences and diverse cultural contexts.
- Passion for building products that help people feel safe, respected, and connected.
Salary Range
$167,000.00 - $205,000.00 per year salary
Diversity inspires innovation.
Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
Diversity inspires innovation.
Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
Something about the Engineering team nobody knows...
We're really good at Laser Tag. We've played twice now and we're very impressive. What I love about our team is that we always make space to celebrate and support each other in and out of work.
Sarah Reneau
Director of Research, Dating Outcomes & T&S
Perks & Benefits
Do your best work, live your best life
401(k) Matching
401(k) Matching
We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Professional Growth
Professional Growth
Get a $3,000 annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6,000 courses, starting your first day.
Parental Leave & Planning
Parental Leave & Planning
When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents).
Fertility Support
Fertility Support
You and your spouse/domestic partner will get easy access to fertility care through Carrot, which offers convenient access to a range of fertility care options. We offer up to $15,000 to assist with covering fertility expenses, including basic treatments and fertility preservation.
Date Stipend
Date Stipend
Hinge employees receive a $100 monthly stipend for epic dates – romantic or otherwise. HingeX is also free for employees and their loved ones.
ERGs
ERGs
We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents, and Remote—that hold regular meetings, host events, and provide dedicated support to the organization & its community.
A call to get to know each other.
Transparency, candor and humility allow us to focus on delivering outstanding results without getting distracted by ego, gossip or politics.
The skills interview.
Breakthroughs require our willingness to take risks. We strive toward audacious goals, expecting and persevering through setbacks and failures along the way.
The narrative interview.
We remember we’re all human beings first. We keep in mind who we’re serving. We listen humbly and openly. We speak and act with kindness and care. We practice radical inclusion.
The culture interview.
We remember we’re all human beings first. We keep in mind who we’re serving. We listen humbly and openly. We speak and act with kindness and care. We practice radical inclusion.
Making an offer.
We remember we’re all human beings first. We keep in mind who we’re serving. We listen humbly and openly. We speak and act with kindness and care. We practice radical inclusion.
Full-Time & Hybrid Employees
What you’ll love about our New York office.
We believe in the power of in-person connection. For full-time and hybrid employees, Hinge HQ is a place to collaborate and get to know each other.
Catered Lunches
Commuter Benefits
All-Gender Restrooms
Nursing & Wellness Rooms
Join our Team
Do you think we’d click?
If you’re passionate about inspiring intimate connections, join us.
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Frequently Asked Questions
You’ve got questions, we’ve got answers
Apply for this roleWhat does Hinge’s relationship with Match Group mean?
What does Hinge’s relationship with Match Group mean?
In early 2019, Hinge became part of Match Group. Since then, Hinge’s executive team has continued to set our mission, vision, and the working norms that guide how we show up every day. While some corporate functions are supported at the Match Group level, working at Hinge is unique experience — shaped by our people, our values, and our product.
TL;DR: We get the best of both worlds! Hinge still operates like a small, mission-driven company, and we have the stability and resources of a company that’s stood the test of time.
I’ve never used Hinge before. Am I still a fit for this role?
I’ve never used Hinge before. Am I still a fit for this role?
Of course! Having used Hinge or any other dating app is definitely not a requirement. That being said, we are looking for team members who genuinely believe our product can and will help people all over the world connect. Our team is passionate about the dating industry and we hope you’ll be passionate about it too!
What requirements are there for in-office and hybrid roles?
What requirements are there for in-office and hybrid roles?
Hybrid roles at Hinge are based in NYC and require three days per week in our beautiful Meatpacking District office. We believe there’s real value in in-person collaboration and have designed our hybrid model to balance focused work with meaningful time together.
Our office is a space people genuinely enjoy spending time in — beautiful working areas, lots of plants, plenty of food and snacks, and yes, dog friendly.
What can I expect from Hinge’s culture?
What can I expect from Hinge’s culture?
Relationships are at the core of everything we do.
And not just the romantic kind. We can’t accomplish really hard things alone—so we make great relationships the foundation of our teamwork.
We believe our three core values. Authenticity, Courage, and Empathy are what it takes to build those great relationships.
How many people currently work at Hinge?
How many people currently work at Hinge?
We are growing each week, but last time we checked, more than 320 talented and beautiful souls are a part of the Hinge team across all of our departments.
How does compensation work?
How does compensation work?
Paying our people fairly and equitably is really important to us! We offer packages with three types of compensation depending on role type and level. Most compensation packages at Hinge consist of base salary, annual bonus target percentage and equity in the form of MTCH stock.
Diversity inspires innovation.
Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.