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Product

Full-time

VP of Product, Trust and Safety

New York, New York

hybrid

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role


Trust & Safety is a top priority at Hinge and core to our mission. We have long believed that safety and connection are not in tension - that when users feel genuinely protected, they show up more authentically and find better relationships. As a result, we continuously invest in our T&S capabilities and hold ourselves to the highest standards in the industry.
 
We are looking for a VP of Trust & Safety Product to lead that next chapter: building proactive, user-felt safety experiences powered by responsible AI that set the bar for what safety looks like in consumer technology.
 
You will own the long-term T&S product strategy, lead a team of talented PMs across safety workstreams, and build the organizational conditions for high-velocity, high-impact execution. You'll sit within Hinge's leadership team, operate across executive levels at both Hinge and Match Group, driving alignment and velocity.

Responsibilities

  • Strategy & Vision: Define and own the long-term T&S product strategy and roadmap, with a focus on proactive safety, felt safety, and net-new user-facing features that differentiate the Hinge brand.

  • People Leadership: Lead, develop, and grow a team of product managers across core T&S workstreams including account integrity, enforcement fairness, internal tools, age assurance, in-real-life (IRL) safety, and more. Build a culture of high standards, ownership, and psychological safety.

  • Execution Excellence: Drive predictable, high-velocity delivery. Create the conditions for PMs to own their workstreams end-to-end while maintaining clear escalation paths and executive alignment.

  • Responsible AI: Identify and champion opportunities to apply AI thoughtfully across the T&S product surface - using machine learning, LLMs, and emerging tools to improve safety outcomes, reduce user friction, and create moments of genuine delight.

  • Cross-Functional Partnership: Operate at the executive level across Hinge and Match Group - partnering with Engineering, Data Science, Legal, Policy, and Operations to align priorities and remove friction from execution.

  • Innovation: Translate industry trends, regulatory changes, and emerging threat patterns into actionable product strategy. Champion net-new capabilities that position T&S as a growth driver.

What We’re Looking For

  • 10+ years of product management experience within consumer technology companies, ideally with significant time in Trust & Safety, integrity or a closely adjacent domain (rideshare, marketplace, gaming, social media).

  • Proven track record of building, developing, and scaling high-performing product teams, with a clear point of view on culture, talent and how people do their best work.

  • Hands-on fluency with AI and machine learning in a product context. You understand the possibilities and the guardrails and you know how to apply both responsibly.

  • Demonstrated ability to translate complex, evolving challenges (regulatory shifts, emerging threats, ambiguous problem spaces) into clear product strategy with measurable user and business outcomes.

  • Strong executive presence with the ability to lead through influence, communicate clearly across executive leadership, Legal and Policy partners, and external stakeholders and align them around a bold vision.

  • Exceptional analytical and creative problem-solving skills with a high comfort level operating in high-urgency, ambiguous environments without sacrificing long-term quality or team health.

  • Deep user empathy and consumer-centric thinking. You believe safety is a felt experience.

  • Collaborative team player and organizational leader with a strong commitment to cross-functional excellence and culture.

  • Experience partnering with AI/ML teams on detection, classification, or GenAI-related risk mitigation.

  •  
    Bonus Experience
  • Background in regulated or safety-sensitive domains such as marketplaces, fintech, or social platforms.

  • Familiarity with T&S operations workflows, case management, and policy-to-product translation.

Salary Range

$300,000.00 - $340,000.00 per year salary

Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

Diversity inspires innovation.

Hinge is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

I'm most proud of my work on....

Building the research team from 1 to 10+! Integrating research into the DNA of how we deeply understand, empathize, and build for user experiences has given me tremendous fulfillment.

A photo of Emily Hittner, VP of Research at Hinge

Emily Hittner

VP of Research

Perks & Benefits

Do your best work, live your best life

We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Get a $3,000 annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6,000 courses, starting your first day.

When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents).

You and your spouse/domestic partner will get easy access to fertility care through Carrot, which offers convenient access to a range of fertility care options. We offer up to $15,000 to assist with covering fertility expenses, including basic treatments and fertility preservation.

Hinge employees receive a $100 monthly stipend for epic dates – romantic or otherwise. HingeX is also free for employees and their loved ones.

We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents, and Remote—that hold regular meetings, host events, and provide dedicated support to the organization & its community.

Employees at Hinge headquarters singing karaoke

Hiring Process

We pride ourselves on our people. Here’s how we find the best.

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A call to get to know each other.

As a first step, we want to have a quick chat to learn more about you, your career goals, and why you’re interested in Hinge and the role you applied for. Bring your questions—this should be a good fit for both of us!

The skills interview.

You’ll meet with members of the team you’d be working with at Hinge to discuss your experience in the key skills needed for the role. (We’ll make sure we’re on the same page about what they are before the interview.) It’s also a good time to get answers to all your nitty-gritty questions about the day-to-day work on this team.

The narrative interview.

Let’s talk past, present, and future. Come prepared with examples from previous roles that display a growth mindset. This isn’t a memorization exercise, so feel free to bring notes that help highlight prior projects.

The culture interview.

The culture interview is near and dear to our hearts, because it’s “how we work.” It’s crucial that you not only embody our values, but that you thrive at Hinge.

Making an offer.

Phew, we made it! We try to make the offer part of the process a positive one, so we’ll do our best to get it to you quickly. And we’ll be available to chat through it and answer questions. If we’re not making you an offer, we’ll let you know that too.

Full-Time & Hybrid Employees

What you’ll love about our New York office.

We believe in the power of in-person connection. For full-time and hybrid employees, Hinge HQ is a place to collaborate and get to know each other.

Catered Lunches

Commuter Benefits

All-Gender Restrooms

Nursing & Wellness Rooms

People playing bocce ball on the terrace.
Rendering of private team enclaves with customized layouts and furniture, including individual desks as well as a  table for team meetings.
A drag queen performing in front of employees at the Drag Queen Karaoke event at the Hinge office.
Private terrace at the Hinge office.
Hinge office seating filled with a ton of plushies of Hingie, Hinge's mascot, as if they're all in a meeting.
Get outside and play bocce ball on the terrace in your down time.
Slide 1 of 5: Get outside and play bocce ball on the terrace in your down time.

Join our Team

Do you think we’d click?

If you’re passionate about inspiring intimate connections, join us.

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Frequently Asked Questions

You’ve got questions, we’ve got answers

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In early 2019, Hinge became part of Match Group. Since then, Hinge’s executive team has continued to set our mission, vision, and the working norms that guide how we show up every day. While some corporate functions are supported at the Match Group level, working at Hinge is unique experience — shaped by our people, our values, and our product.

TL;DR: We get the best of both worlds! Hinge still operates like a small, mission-driven company, and we have the stability and resources of a company that’s stood the test of time.

Of course! Having used Hinge or any other dating app is definitely not a requirement. That being said, we are looking for team members who genuinely believe our product can and will help people all over the world connect. Our team is passionate about the dating industry and we hope you’ll be passionate about it too!

Hybrid roles at Hinge are based in NYC and require three days per week in our beautiful Meatpacking District office. We believe there’s real value in in-person collaboration and have designed our hybrid model to balance focused work with meaningful time together.

Our office is a space people genuinely enjoy spending time in — beautiful working areas, lots of plants, plenty of food and snacks, and yes, dog friendly.

Relationships are at the core of everything we do.

And not just the romantic kind. We can’t accomplish really hard things alone—so we make great relationships the foundation of our teamwork.

We believe our three core values. Authenticity, Courage, and Empathy are what it takes to build those great relationships.

We are growing each week, but last time we checked, more than 320 talented and beautiful souls are a part of the Hinge team across all of our departments.

Paying our people fairly and equitably is really important to us! We offer packages with three types of compensation depending on role type and level. Most compensation packages at Hinge consist of base salary, annual bonus target percentage and equity in the form of MTCH stock.

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